Ordering and Returning

 

Ordering and Returning

Order with payment via PayPal:

Once an order has been placed and paid with PayPal, you will receive an e-mail with an order and payment confirmation. The order will be processed no later than the next day and sent via PostNL. An e-mail of this will be sent indicating that the order has been sent.

Order with direct bank transfer:

Once an order has been placed and you have opted for direct bank transfer, you will receive an e-mail with the payment information. If we have received the payment, the order will be processed no later than the next day and sent via PostNL. An e-mail of this will be sent indicating that the order has been sent.

Delivery time:

Orders within the European Union are delivered within 5 working days after payment. The delivery time for orders outside the European Union will be determined after the order has been paid and depends on the country where the order is delivered. In that case you will receive an e-mail with delivery details at the time the package is shipped.

Order not received:

If the order has not been delivered after 5 working days, please contact us via e-mail address info@search4vintage.com. We will inform you about the delivery as soon as possible.

Change order:

Once an order has been placed, it can no longer be changed.

Cancel order:

However, before paying via direct bank transfer, you can cancel the order by sending an e-mail to info@search4vintage.com stating that you have canceled the order. Please include your name and the order number. We will then remove the order.

Return order:

If you have already paid and still want to cancel the order, you can return the product within 14 calendar days from the day you received the order.
As soon as we have received the products back and in good condition, the purchase price, including the delivery costs paid by you for delivery by us, will be refunded to your bank account within 5 working days.
The shipping costs for returning the product are for your account.

If you return part of the purchased products within 14 calendar days of receipt, we will settle the costs of the returned product. However, without refund of the delivery costs for delivery by us. Also in this case the delivery costs for the return shipment are for your account.

The return address is:

Search 4 Vintage
Timmermansweg 89
5813 AM Ysselsteyn
The Netherlands